So we can best serve you when you call, please have the following information available:
- Name of vehicle owner
- Vehicle Identification Number (VIN required for covered services)
- Type of vehicle
- License plate number
- Mileage (odometer reading)
- Where you are located (city, cross streets, landmarks, etc.)
- Nature of the problem (brief description)
What to Expect:
The towing service will transport your vehicle to the Service Department of the closest Chrysler, Dodge, Jeep®, or Ram dealership. Please keep in mind, if you choose to go to another dealership, additional charges will apply if the added distance exceeds 10 miles.
If you are unable to provide a valid VIN, you will always be given the option to pay for the requested service. If eligible, we will reimburse you for the reasonable amounts you actually paid, based on the usual and customary charges for that service in the area where they were provided. Refer to your warranty manual for instructions.
Coverage Details
Chrysler, Dodge, Jeep, and Ram offer full Roadside Assistance, which includes towing to the nearest Chrysler, Dodge, Jeep, or Ram dealer and flat-tire, lockout, and fuel-delivery* service for all vehicles. Coverage terms vary. See below for details.
For Model Years 2021-Present:
24 Hour Towing Assistance covers jump-starts or towing to the nearest dealer and is applicable for the term of the manufacturer's warranty period of 5 years or 60,000 miles (gas) or 5 years or 100,000 miles (diesel), whichever comes first.
* Limited to two occurrences in a 12-month period (maximum two gallons)